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Supplemental Nutrition Assistance Program (SNAP) Process and Technology Improvement Grants (PTIGs) - FY 2025

Agency: U.S. Department of Agriculture
CFDA: 10.580
Federal FON: USDA-FNS-SNAP-PTIG-2025
Office: Food and Nutrition Service (FNS)
Multipart Grant: No
Next Due: 08/06/2025 (Application)
Solicitation Date: 07/07/2025
   
Match Required: No
Actual Funds: Unspecified
Range: $5,000,000 (Max)
Award Range: $20,000 (Min) / $2,000,000 (Max)
Summary:

The purpose of this program is to support efforts to develop and implement projects that use technology to improve the quality and efficiency of SNAP application and eligibility determination systems. Funding will support new projects that make investments in systems to improve efficiency, provide excellent customer service, and meet federal standards as they face operational challenges.

Applicants must address at least one of the following three objectives:

  • Modernize SNAP customer service and client communication to improve efficiency, transparency, and accuracy in processing applications and determining eligibility: projects will use technology-based tools to help improve the customer experience and allow households to manage their cases; eligible activities include:
    • Creating or improving client self-service options
    • Improving communication with applicants and participants with electronic notices and text messaging reminders
    • Ensuring applications, verification requirements, notices, and other client communications are clear, in plain language, and accompanied by guides or instructions for easy understanding
    • Reducing technology-based barriers to improve service delivery, such as expanding mobile document upload options or expanding partnerships with local agencies
    • Developing and/or enhancing mobile responsiveness websites, mobile applications, online applications, and online portals
  • Improve administrative infrastructure and day-to-day SNAP operations in processing applications and determining eligibility: projects will employ technology to maintain or improve service levels, reduce administrative burden and increase staff time available for accurate and timely case processing, and incorporate lessons learned about effective use of technology and new ways of working from the COVID-19 pandemic; eligible activities include:
    • Increasing call center capacity
    • Improving paper document processing
    • Developing workload management dashboards or data analysis tools
    • Creating a hard-coded or scripted policy chat bot
    • Enhancing eligibility systems and applications
  • Invest in technology and systems to coordinate application and eligibility determination processes, including verification practices, between SNAP and other federal, state, and local assistance programs: projects will improve administrative efficiency, as allowable, when processing combined applications; eligible activities include:
    • Developing combined applications and partnerships across state-operated assistance programs to increase administrative efficiency and alignment between programs
    • Enhancing cross-program enrollment through integrated mobile applications, online portals, and automated technologies for data population
    • Improving data sharing and verification between SNAP and other federal, state, and local assistance programs within the state agency
    • Creating a technology improvement plan to enhance or develop accurate cross-enrollment or administration between SNAP and other programs, as permitted by law

In addition, applicants must identify one or more of the following SNAP processes that will be improved as a result of the proposed project:

  • Timeliness
  • Program integrity
  • Payment accuracy
  • Program access
  • Applications screening
  • Verification
  • Administrative cost
  • Interviews
  • Recertification
  • Client reporting
  • Application intake
  • Notices
  • Error rates

Funding will only support projects containing advanced automation technologies acknowledged by the funding agency as major changes. Refer to the Memo file for additional information.

The funding agency encourages applicants to propose innovative ideas to solve both common and unique problems associated with SNAP application and eligibility processes.

Bonus points may be awarded during the application evaluation process to projects that:

  • Are particularly data driven
  • Approach solutions from a human-centered design (HCD) perspective to modernize program delivery and improve the customer experience

An optional webinar is scheduled for this program. Refer to the Application section for details.

Eligibility Notes:

Eligible applicants are:

  • State agencies that administer SNAP
  • State and local governments
  • Public and private agencies providing health or welfare services
  • Public health or educational entities
  • Private 501(c)(3) nonprofit entities, including community-based or faith-based organizations, food banks, or other emergency feeding organizations

For the purposes of this program, the term state agencies refers to the agencies of the 50 states, the District of Columbia, Guam, and the U.S. Virgin Islands that administer SNAP.

Indian tribal organizations (ITOs) may also apply, but must do so in partnership with their SNAP state agency. Alternatively, the SNAP state agency may apply with an ITO.

State agencies and state and local governments must have the necessary approvals of state officials, such as councils or legislatures, of funding prior to submitting an application.

Unless the applicant is a state agency submitting an application on its own, a letter of commitment or letter of endorsement from the relevant SNAP state agency must be included with the application.

Bonus points may be awarded during the application evaluation process to applicants that have never received an award through this program.

State agencies may submit more than one application or enter into more than one partnership; however, if the state agency submits more than one application, it must make explicit in each application its relationship to any others. State agencies with more than one partner organization may also submit a single application designed to make subawards to the partner organizations.

Entities that received an award through this program in FY 2023 or FY 2024 are not eligible to apply and receive an award for FY 2025. This restriction only applies to the lead entity on the award and not to partner organizations or government agencies on a particular project.

Previous award recipients include:

  • Maine Department of Health and Human Services (ME)
  • Larimer County Department of Human Services (CO)
  • Washington State Department of Social and Health Services (WA)
  • Dallas County Health and Human Services (TX)
  • County of Monterey Department of Social Services (CA)

Refer to the Award file for additional information regarding previous award recipients.

Eligible Applicants:
Local Government
Academic Institutions
Consortia
Non Profits
State Government
Tribal Organizations/Institutions
Application Notes:

Applications must be received by 11:59 p.m. ET on August 6, 2025.

Applications must be submitted online at www.ecivis.com/grants.gov. Mailed, emailed, or hand-delivered applications will not be accepted.

Applications must include:

  • SF 424
  • SF 424A
  • SF 424B
  • SF LLL
  • FNS 906
  • AD 3030 (if applicable)
  • Negotiated indirect cost rate agreement (NICRA) (if applicable)
  • 501(c)(3) determination letter issued by the IRS (if applicable)
  • List of board of directors (if applicable)
  • Letter(s) of commitment (if applicable)
  • Letter(s) of endorsement (if applicable)
  • Cover sheet
  • Table of contents
  • Executive summary (1 page max)
  • Project narrative
  • Activities/indicators tracker
  • Budget narrative

The application must be 25 pages or less, not including the cover sheet, executive summary, table of contents, resumes, letter(s) of commitment, letter(s) of endorsement, budget narrative(s), appendices, and required forms. The proposed project plan must be formatted on standard-sized, single-spaced white pages with at least one-inch margins on the top and bottom and must use a 12-point font. In addition, all application pages, excluding the form pages, must be numbered. The budget table must be formatted on a standard-sized page with no smaller than 11-point Times New Roman font.

The following are required in order to submit an application:

  • Unique Entity Identifier (UEI) number
  • SAM (System for Award Management) registration
  • SPOC (state Single Point of Contact) notification

Applicants may obtain a UEI number and verify or renew SAM registration status at www.ecivis.com/sam. Applicants in states participating in the SPOC program must contact the relevant SPOC listed in the SPOC file before applying.

An optional webinar will be held for this program as follows:

July 15, 2025
3:00 p.m. - 4:00 p.m. ET
Registration: events.gcc.teams.microsoft.com

Applications will be evaluated according to the following criteria:

  • Project design (35 points)
  • Impact and evaluation (30 points)
  • Organizational experience, staff capacity, and management (15 points)
  • Budget and economic efficiency (20 points)
  • Bonus points (9 points)

Refer to the NOFA file for additional application information.

Match Required: No
Actual Funds: Unspecified
Range: $5,000,000 (Max)
Award Range: $20,000 (Min) / $2,000,000 (Max)
Match Notes:

Matching funds are not required for this program.

Funding Notes:

Up to $5 million is expected to be available to support up to an anticipated 12 awards ranging from $20,000 to $2 million through this program.

Award announcements are expected to be issued in September 2025.

Project periods are expected to begin in September 2025 and end in September 2028.

If the activities funded under this program are part of a larger eligibility system project with total projected costs exceeding $6 million, the applicant must submit, and the funding agency must approve, an advance planning document (APD) prior to the expenditure of program funds. Additional information regarding the APD process can be found online at www.fns.usda.gov/sso.

Costs of equipment costing more than $10,000 and with a useful life of more than one year must be pre-approved by the funding agency. 

No more than 25 percent of the total award amount may be used for outreach activities.

Funds may not be used for:

  • Projects containing advanced automation technologies that go beyond those acknowledged as major changes, as detailed in the Memo file
  • Ongoing costs to carry out an existing project
  • Drafting or printing informational materials, pure application assistance, screening/prequalifying applicants, or other similar activities
  • Pre-award costs

For FY 2024, eight awards ranging from $140,491 to $1,165,907 were distributed through this program. For FY 2023, six awards ranging from $673,775 to $1,006,468 were distributed. For FY 2022, five awards ranging from $517,961 to $1,649,845 were distributed. Refer to the Award file for details.

Contacts:

Dawn Addison
Grant Officer
Dawn.Addison@usda.gov

Agency Address
U.S. Department of Agriculture
Food and Nutrition Service
Braddock Metro Center II
1320 Braddock Place
Alexandria, VA 22314

Contact Notes:

Questions should be directed to Dawn Addison.

Applications must be submitted online at www.ecivis.com/grants.gov.

The agency address provided is for reference purposes only.

Files:
NOFA File: US13466_NOFA_FY2025.pdf (558.1 Kb)
Other Pre-Award File: US13466_Overview_FY2025.pdf (144.1 Kb)
Application File: US13466_Application_FY2025.zip (101.4 Kb)
Other Pre-Award File: US13466_Memo_FY2025.pdf (233.9 Kb)
Award File: US13466_Award_FY2025.pdf (2.6 Mb)
Federal Forms:
SPOC (67.7 Kb)
File Notes:

The NOFA file contains the full solicitation for this program. The Application folder contains required forms for submission. The Overview file contains general program information, including information regarding a webinar scheduled for this program. The Memo file contains the funding agency's memorandum regarding advanced automation technologies. The Award file contains information on previous award recipients. The SPOC file contains information on the state Single Point of Contact program.

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Grant Categories
Health, Prevention/Treatment
Information Technology/Telecommunications
Human Services